ExceedMDx Genetic Testing is committed to providing high quality, competent genetic testing services, as well as dedicated and expert support services to our customers worldwide. We maintain the highest level of integrity when dealing with our customers and partners, and the privacy and confidentiality of our clients and potential clients is of the utmost importance to us. The information provided below will enable our customers to understand how we collect and use the information that is provided to us during the use of our website or during other forms of contact between ExceedMDx Genetic Testing and our customers.
By visiting and using ExceedMDx Genetic Testing's website, you signify your consent to ExceedMDx Genetic Testing's collection and use of your personal information in accordance with the information outlined below.
During your use of the ExceedMDx Genetic Testing's website, you may be asked to provide certain personal information (such as your name, email address, mailing address, telephone number, or credit card / payment information) in order to allow Exeed MDx to contact you, or to proceed with entering into agreements for services, or to pay for services. It is always your choice whether or not to provide this type of personal information. If you choose not to provide requested personal information, you will not be able to use certain features of the website. It is always an option for individuals to contact ExceedMDx Genetic Testing by phone to order or pay for services if the customer would prefer to do so.
ExceedMDx Genetic Testing may use your personal information to contact you, and to process orders and payments. If you choose to correspond further with us through email, we will retain copies of these email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone as outlined in our Quality Management System.
ExceedMDx Genetic Testing uses personal information provided by customers or potential customers to carry out our business activities including the sale of our services, to provide on-going customer service, and to make other products and services available to our customers and prospective customers. We may also use the information we collect to let you know about changes to our website that you may need to know about, as well as new services and special offers we think you will find valuable. As our client, you always have the opportunity to notify us of your desire not to receive these offers by sending us an email request at firstname.lastname@example.org
When you send confidential personal credit card information to us on our Web site, secure server software that we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as account numbers to us through an unsecured email. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Our business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information via our Quality Management System.
Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions. All employees undergo training associated with confidential information, as well as sign confidentiality policies.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
ExceedMDx Genetic Testing's website may contain links to other websites or resources. When you access a link from our website ExceedMDx Genetic Testing has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.
To accommodate changes in our website, changing technology, changing regulatory standards and legal developments, policies may be changed from time to time at ExceedMDx Genetic Testing's sole discretion and without any prior notice or liability to you or any other person. ExceedMDx Genetic Testing's collection and use of your personal information will be governed by the version of policies in effect at that time. Accordingly, when you use the website you should check our policies and review any changes since your last visit.
Further information about our complete commitment to privacy and security is available upon request.