What is the required sample for testing?

Simple, painless, non-invasive sample collection is used for our tests. DNA collection is self-performed in the comfort of your own home using either standard buccal swabs or simple saliva collection. For buccal swabs, the sample is collected by gently rubbing cheek (buccal) cells from the inside of the mouth using a soft sponge supplied by Exceed MDx. For saliva (our standard procedure), the sample is collected by simply spitting into a collection device supplied by Exceed MDx. Following sample collection and preservation, the tube containing the preserved sample is shipped in the supplied shipping envelop to Exceed MDx where the test will be carried out. Since sample collection is home-based, the test is not considered legal. Please visit our Specimen Requirements page for additional information.

Can the tests be conducted from infants?

There is no age limit for running the tests. Samples can be collected from infants and newborns by collecting their saliva sample or buccal swab sample. Please inform us while ordering your sample to provide the proper tools for sample collection from newborns.

Can samples be collected from individuals in different places?

Samples can be collected from individuals in different places or countries, as there is no need to have the individuals at the same place together to perform sample collection. Furthermore, the collected sample is stable for years and can be maintained until all the remaining individual(s) complete the sample collection process if required.

What is Exceed MDx's DNA testing technology?

Exceed MDxs DNA testing technology utilizes the most powerful and accurate PCR-based and sequencing technology. All of Exceed MDxs testing is carried out in state-of-the-art facilities by highly skilled and experienced scientists. All of Exceed MDxs tests rely on non-invasive sample collection with the most up-to-date technologies for efficient, accurate and reliable testing.

Where will the test be completed?

All of Exceed MDx's tests are carried out in a state-of-the-art facility by highly skilled and qualified scientists. Samples can be collected at home and simply shipped to us, or can be collected at our facility. For more information, please CONTACT US for more details and to arrange for testing.

How confidential is Exceed MDx testing and is the privacy of customers protected?

Exceed MDx is committed to providing high quality, competent genetic testing services, as well as dedicated and expert support services to our customers worldwide. We maintain the highest level of integrity when dealing with our customers and partners, and the privacy and confidentiality of our clients and potential clients is of the utmost importance to us. All of our customers information will remain confidential at all the different stages of the process, from contacting customers to carrying out the testing and reporting the results. The privacy of our customers and confidentiality and security of the testing results and genetic information is guaranteed. Exceed MDx follows the policies of the Personal Information Protection and Electronic Documents Act (PIPEDA) and other similar provincial Privacy Laws on use and/or disclosure of personal information in commercial activities by private Canadian businesses. A confidentiality agreement is signed by every staff member at Exceed MDx. To read more about our Privacy Policy please click here.

How do I place and order and receive my DNA collection kit?

Orders for both the test and DNA collection kit can be made using the secure online forms available on our website. Alternatively, you can contact us by email or phone (1-866-667-4362) to place your order and we will ship you the required sample devices. We are available for calls Monday to Friday from 9:00 am to 5:30 pm eastern standard time.

How will I receive my results?

Reports containing test results will be mailed to the individuals involved in the testing and their representative(s). Results will be sent over email only if requested. No results will be provided over phone or fax. No other individuals will have the right to obtain any information regarding the testing process or test results to protect the privacy of our customers.

How much will a test cost me?

Exceed MDx offers all inclusive pricing that covers all the required materials for sample collection and shipping as well as the test fees and reporting of results to our customers, with no hidden extra costs.

How long will it be before I get the results?

Upon receipt of all the required samples at our facility, the turnaround time for our tests is 3-5 business days. We also offer a rush service, with a 2 day turnaround from receipt of the samples, for an additional price.

What if I have more questions about DNA testing?

Please contact us to talk to one of our customer service agents to answer any additional questions or provide any required information and/or help.

Where can I find more resources for an in-depth analysis of my results?

Please see these additional resources.